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Introduction
Financial Highlights
Letter to Shareholders
Signs of Growth
Financial Review
Leadership

Net income per Common Share, average number of Common Shares outstanding and cash dividends paid per Common Share have been restated to give effect to the two-for-one stock split effective February 23, 2004.

Results on an "Operating Basis" exclude the following items:

Pretax charges, primarily for restructuring and acquisition integration actions, of $37 in 2003 ($.16 per Common Share after-tax) and $72 in 2002 ($.33 per share after-tax).

A pretax gain related to the sale of a business of $18 in 2002 ($.09 per Common Share after-tax).